Privacy Policy

Your privacy matters to us. Here's how we protect your personal information.

Last Updated: January 15, 2025 | Effective Date: January 1, 2025

Introduction

Logic Connect Systems ("we," "our," or "us") operates logicconnectsys.com and provides activity-based budgeting education services. This privacy policy explains how we collect, use, protect, and share your personal information when you use our website or services.

We're based in Thailand and comply with both Thai Personal Data Protection Act (PDPA) and international privacy standards. Our commitment to transparency means we'll always tell you what we're doing with your data and why.

Information We Collect

We collect different types of information to provide better services and educational experiences. Here's what we gather and why:

Personal Information

Name, email address, phone number, and company details when you register for courses or contact us.

Educational Data

Course progress, quiz results, assignment submissions, and learning preferences to track your educational journey.

Technical Information

IP address, browser type, device information, and website usage patterns to improve site performance.

Communication Records

Messages you send us, support tickets, feedback, and any correspondence for quality assurance.

How We Collect This Information

  • Directly from you when you fill out forms, register for courses, or contact us
  • Automatically through cookies and analytics tools as you navigate our website
  • From your interactions with our educational content and learning management system
  • Through legitimate business communications and support interactions

How We Use Your Information

Your information helps us deliver quality education and improve our services. We use your data for these specific purposes:

  • Providing access to our activity-based budgeting courses and educational materials
  • Tracking your learning progress and providing personalized feedback
  • Sending course updates, educational resources, and important announcements
  • Processing payments and managing your account and enrollment status
  • Responding to your questions, providing technical support, and resolving issues
  • Analyzing website usage to improve user experience and educational content
  • Complying with legal requirements and protecting our legitimate business interests
  • Developing new courses and features based on user feedback and learning patterns

Marketing Communications

We may send you educational content, course recommendations, and updates about our services. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly. We'll never sell your email to third parties or spam you with irrelevant content.

Information Sharing and Disclosure

We don't sell your personal information. However, we may share your data in these specific situations:

Service Providers

We work with trusted third-party companies that help us operate our business, such as payment processors, email service providers, and learning management system vendors. These companies can only use your information to provide services to us and must protect your data according to our standards.

Legal Requirements

We may disclose your information if required by Thai law or to respond to valid legal processes, protect our rights, or ensure user safety. We'll notify you about such disclosures unless legally prohibited.

Business Transfers

If our company is acquired or merged with another organization, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure your privacy rights remain protected.

Data Security

Protecting your information is a priority. We implement multiple layers of security to safeguard your personal data:

  • SSL encryption for all data transmission between your device and our servers
  • Secure servers with regular security updates and monitoring
  • Access controls limiting employee access to personal information on a need-to-know basis
  • Regular security audits and vulnerability assessments
  • Secure backup procedures and disaster recovery plans
  • Staff training on data protection and privacy best practices

While we take security seriously, no system is completely foolproof. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account.

Data Retention

We keep your information only as long as necessary to provide services and comply with legal obligations:

  • Course Data: Maintained for 7 years after course completion for educational records
  • Account Information: Retained while your account is active, plus 3 years after closure
  • Communication Records: Kept for 5 years for quality assurance and dispute resolution
  • Technical Data: Automatically deleted after 2 years unless needed for security purposes
  • Marketing Data: Removed within 30 days of unsubscribing from communications

You can request earlier deletion of your data, though some information may need to be retained for legal compliance or legitimate business purposes.

Your Privacy Rights

Under Thai PDPA and international privacy standards, you have several rights regarding your personal information. Here's how to exercise them:

  1. Access Your Data

    Request a copy of all personal information we hold about you, including how we use it and who we share it with.

  2. Correct Inaccuracies

    Ask us to update or correct any incorrect or incomplete personal information in our systems.

  3. Delete Your Information

    Request deletion of your personal data, subject to legal retention requirements and legitimate business needs.

  4. Restrict Processing

    Limit how we use your information in certain circumstances, such as when you contest its accuracy.

  5. Data Portability

    Receive your personal data in a structured format or have it transferred to another organization.

  6. Withdraw Consent

    Opt out of marketing communications or withdraw consent for processing based on your agreement.

To exercise any of these rights, contact us using the information below. We'll respond within 30 days and may need to verify your identity before processing your request.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns. Here's what we use:

Essential Cookies

These cookies are necessary for the website to function properly, including login sessions, shopping cart functionality, and security features. You cannot opt out of essential cookies.

Analytics Cookies

We use analytics tools to understand how visitors use our website, which helps us improve the user experience. This data is anonymized and aggregated.

Marketing Cookies

These cookies help us deliver relevant content and track the effectiveness of our marketing campaigns. You can opt out of marketing cookies through your browser settings.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may affect some website functionality.

International Data Transfers

Our servers are primarily located in Thailand, but some of our service providers may process data in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:

  • Contracts with service providers requiring equivalent privacy protection
  • Using providers in countries with adequate privacy laws
  • Implementing additional technical and organizational security measures
  • Regular monitoring of international data processing activities

Children's Privacy

Our services are designed for business professionals and adults seeking financial education. We don't knowingly collect personal information from children under 18 years of age. If we discover that we have collected information from a child without proper consent, we will delete that information immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll notify you by:

  • Posting the updated policy on our website with a new effective date
  • Sending an email notification to registered users about material changes
  • Providing a summary of key changes in our next newsletter or communication
  • Highlighting changes on our website homepage for major policy updates

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Us

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us using the information below:

Email Address

support@logicconnectsys.com

Phone Number

+66 38 622 485

Mailing Address

6, 13 หมู่.6 Mitrsamphan
Tambon Ban Puek, อ.เมือง
Chon Buri 20000, Thailand

Data Protection Officer

Available via email or phone
Response within 2 business days

We aim to respond to all privacy inquiries within 30 days. For urgent privacy matters or suspected data breaches, please call us directly during business hours (Monday-Friday, 9:00 AM - 6:00 PM Thailand time).